Longmont United Hospital Receives Highest Level of Achievement for Excellence in Person-Centered Care from Planetree International

May 5, 2021
Longmont United Hospital awarded Gold Certification for Excellence in Person-Centered Care by Planetree International

Longmont United Hospital has once again been awarded Gold Certification for Excellence in Person-Centered Care by Planetree International. This Person-Centered Care Certification® recognizes the organization’s achievement and innovation in the delivery of person-centered care. Longmont United Hospital is one of only 96 healthcare organizations worldwide to earn this prestigious award and is currently the only Certified site in Colorado! Longmont United is also one of six organizations worldwide to achieve this Certification at least four times!

“Longmont United Hospital has been the trusted name in health care for Longmont and the surrounding communities for more than 60 years and we are honored and humbled by this world-wide distinction,” said Tina Johnson, MD, Chief Executive Officer, Longmont United Hospital. “This certification is a true testament to our long-standing commitment by all of our caregivers to provide outstanding patient and family-centered care.”

Gold Certification for Excellence in Person-Centered Care represents the highest level of achievement in person-centered care, based on evidence and standards. Person-centered healthcare prioritizes the active participation of patients and their families throughout the healthcare process with an emphasis on partnership, compassion, transparency, inclusion, and quality.

The criteria that Longmont United Hospital satisfied to achieve Planetree Gold Certification reflect what patients, residents, family members and healthcare professionals in hundreds of focus groups say matters most to them during a healthcare experience. This qualitative data aligns with the growing evidence-base for person-centered care, and establishes the Person-Centered Care Certification Program as a concrete framework for defining and measuring excellence in person-centeredness.

As part of the Certification process — which included a validation site visit by representatives from Planetree — discussion with Longmont United patients, families, and current staff validated that specific person-centered policies are in place, including a care partner program and a shared medical record policy; that staff members at all levels are involved in the implementation of person-centered care; and that the organization’s physical environment supports patient and family engagement in their care. The process also included a review of the organization’s performance on patient experience and quality of care measures, and how measurement of these indicators improves organizational outcomes.

For more information on Planetree’s Person-Centered Care Certification® Program, including the criteria, the application process and more, visit planetree.org/certification.