CommonSpirit Mercy and St. Mary-Corwin hospitals are among the nation’s very best for patient experience
Centennial, Colorado (May 12, 2026) – CommonSpirit Health Mountain Region announced today that two of its hospitals - CommonSpirit St. Mary-Corwin Hospital and CommonSpirit Mercy Hospital - have been named 2026 Outstanding Patient Experience Award™ recipients by Healthgrades, the No. 1 site Americans use to find a doctor or hospital. The achievement reflects St. Mary-Corwin’s and Mercy’s commitment to superior, patient-centered care and puts St. Mary-Corwin in the top 5% and Mercy in the top 15% of hospitals nationwide for patient experience.
This is the second year in a row that St. Mary-Corwin has received the award and the third consecutive year for Mercy.
"In the CommonSpirit Health Mountain Region, our sacred purpose is to improve the health of the people we serve, especially those who are vulnerable. Receiving the Healthgrades 2026 Outstanding Patient Experience Award for both St. Mary-Corwin and Mercy hospitals is a testament to our collective commitment to this mission,” said Dr. Stacey-Ann Okoth, Chief Nursing Officer, Mountain Region. “Through ongoing investments in innovative technologies that enhance communication and comfort, and by continuously fostering a culture of empathy and respect, we strive to ensure every patient's journey with us is one of dignity, understanding, and positive healing. This award truly celebrates our unwavering focus on the holistic well-being of those we are privileged to serve."
About the Healthgrades Outstanding Patient Experience Award
Each year, Healthgrades recognizes the top hospitals nationwide that provide an exceptional experience for patients during their hospital stay. For its 2026 analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data from nearly 4,000 hospitals across 10 patient experience measures.*
These measures focus on patients’ perceptions of their hospital care, including staff communication, medication explanations, and cleanliness. Mercy’s and St. Mary-Corwin’s Outstanding Patient Experience Award is the direct result of positive patient feedback in these critical areas.
"Better patient experiences are correlated with better health outcomes, which is why patients should always strive to seek care at a facility with a clear dedication to high-quality, patient-centered care,” said Dr. Alana Biggers, MPH, medical advisor at Healthgrades. “As Outstanding Patient Experience Award recipients, Mercy and St. Mary-Corwin hospitals set the benchmark for patient experience nationwide, ensuring that every patient feels heard, empowered, and confident throughout the care journey.”
Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and view the Outstanding Patient Experience Award Methodology. A patient-friendly overview of Healthgrades’ complete methodology is also available here.
*Healthgrades evaluated 3,020 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2024 to December 2024. Hospitals in the bottom 20% for overall clinical quality were excluded from consideration.
About Healthgrades
Healthgrades is dedicated to empowering meaningful connections between patients, doctors, and hospitals. As the No. 1 platform for finding a doctor and a leader in healthcare transparency, Healthgrades help millions of consumers each month find and schedule appointments with their healthcare professional of choice and prepare for their appointments with best-in-class, treatment-focused content.
For over 20 years, Healthgrades' health system, group practice, and life sciences marketing solutions have helped its partners reach and engage consumers on their way to the doctor. Healthgrades is part of RVO Health, the largest consumer health and wellness audience online across its brand portfolio, including Healthgrades, Healthline, Medical News Today, Greatist, Psych Central and Bezzy, which touch every part of the health and wellness journey. RVO Health helps more than 100 million unique visitors live their strongest and healthiest lives each month.
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 155,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Learn more at commonspirit.org.