CommonSpirit Health Specialty Pharmacy
Our specialty pharmacy is built to touch, treat, heal and inspire well-being so you can be your healthiest you.
What you can expect
We partner with you to provide personalized care, education and resources, while ensuring you receive medications in a simple and convenient way. Expect 24/7 pharmacist support, refill reminder calls and in-depth consultation services.
Our Services
Our specialty trained staff members will work with you to discuss your treatment plan, and address your questions or concerns. We provide specialized prescriptions for the below diseases, including blood products for hemophilia.
Conditions We Treat
- Asthma
- Crohn’s Disease
- Hemophilia
- Hepatitis B & C
- Human Immune Deficiency Virus (HIV)
- Multiple Sclerosis
- Pulmonary Arterial Hypertension (PAH)
- Rheumatoid Arthritis
Patient Resources
Information regarding your condition or diagnosis
Drug information
Adverse Drug Reactions
If you are experiencing adverse effects to your medication, please contact your doctor or our Pharmacy as soon as possible.
Drug Substitution Protocols
From time to time, it is necessary to substitute generic drugs for brand name drugs. This may occur if your insurance company prefers the generic to be dispensed or to reduce your copay.
Drug Recalls
If your medication is recalled, the specialty pharmacy will contact you with further instructions, as directed by the FDA or drug manufacturer.
Visit the NIH Drug Information Portal.
Insurance, payment & financial assistance
Insurance Claims
CommonSpirit Health Specialty Pharmacy will submit claims to your health insurance carrier on the date your prescription is filled. If the claim is rejected, a staff member will notify you, as necessary, so that we can work together to resolve the issue.
Co-payments
You may be required to pay a part of your medication cost, called a co-payment. If you have a co-payment, it must be paid at the time of shipping or pick-up. We accept Visa®, MasterCard®, and Discover®. We can maintain your credit card information on file in a secured environment, if you wish.
Payment Policy
Before your care begins, a staff member will inform you of your financial obligations that are not covered by your insurance or other third-party sources. These obligations include but are not limited to: out-of-pocket costs such as deductibles, co-pays, co-insurance, and annual out of pocket limits. We will also provide this information if there is a change in your insurance plan.
Financial Assistance
We have access to financial assistance programs to help with co-payments, and minimize financial barriers to starting your medication. These programs include discount coupons from drug manufacturers and assistance from various disease management foundations. We will assist you with enrollment into such programs.
Our Specialty Pharmacy has dedicated liaisons to help identify and obtain patient financial assistance services and programs.
Hearing & visually impaired assistance
CommonSpirit Health provides free assistance for anyone who is visually or hearing impaired. Patients may reach us at 877-775-7863 and we will connect them with services.